Linda Klingman has always been a person I could rely upon to offer support to me in my role. She is always willing to assist as needed; Linda is a great reference person. During the past few years, she has conducted many sessions for the managment team which were of great benefit in preparing us for the JCAHO survey process. She willingly adjusted her schedule to accommodate us and set time aside to listen to our presentation and offer suggestions for improvement. This assistance helped us feel more confident, and resulted in a very successful presentation. I am immensely appreciative.